Social Media Management
But the problem is that managing an array of social media accounts takes time, and time is a luxury small business owners just can’t afford to give up.
How we can help
Here at D-Fi, we can take the burden of managing all those social media accounts off your shoulders so you can focus on doing what you do best: running your business.
That means we will make regular, topical posts on your behalf. We’ll respond to customer inquiries, help build the size of your audience, monitor your traffic and analyze the data, and much more. From Facebook to Twitter, Pinterest, Instagram and others, we can help you ensure your social media presence is second to none.
How does social media management work?
It’s simple. With access to your social media channels, or after creating new channels on your behalf, we can ensure that your customers and future customers see lively content on a regular basis. That content is customized based on the site – Twitter, Instagram, etc. – and we constantly measure results so we can adapt to what your audience wants to see most.
We also ensure customer inquiries are promptly responded to, that your social media approach quickly adapts to the ever-changing online landscape, and that your name is always in the back of your customers’ minds.
I am not on social media. Can you help get me started?
Yes, we can help build you a social media presence from scratch, even if you don’t know where to begin. We can create new accounts, build new profiles for you, get them interlinked, and start building you an audience so you get off to a running start. We can even create custom graphics for you!
Google+, Pinterest, Facebook, Twitter, and many more – if you’re not already there, we’ll GET you there.
What else do I need to know?
Social media is not an advertising platform! While there ARE opportunities to advertise, the most effective social media campaigns are those that seek to engage the audience and deliver them things they’d be interested in seeing. That means that while it’s okay to advertise your latest special, if that’s the only thing you post people will stop responding to your page – and our goal is to build an audience that RESPONDS to you.
So I really need to be on social media?
More than half of all web traffic now comes from mobile devices like smart phones and tablets, and most of that traffic goes to social media channels. Social media is now the top Internet activity, beating out email, games and other online activities.
More than half of social media users log in daily. And research by JD Power finds that 67% of online customers use social media for information, research, and customer service when it comes to their favorite businesses.
In other words, YES, you should be on social media. If you’re not, you’re missing out on a huge opportunity to not only reach more people, but to build loyalty among your existing customers.
What does social media management cost?
The modest monthly cost varies depending on the nature of your business, the number of social media channels we’ll be managing, how aggressive you want to be as far as posting and audience building, whether we will be creating custom graphics for you, and other factors. Contact us today so we can discuss your needs and determine what social media management package is right for you.